24/7 Support Line
Summary
Support Line Volunteers are an important part of the core services offered within the full range of Crises Services at the agency. They provide supportive, phonebased listening services to individuals across Elgin, Middlesex and Oxford counties. In the event that a caller is in crisis, the volunteer will connect with caller with appropriate crisis services. Support Line Volunteers can provide support with individuals when they are experiencing distress, which is a personal and unique experience. Examples of this can include relationship problems, loneliness and isolation, grief, high levels of stress following an incident or concern for the wellbeing of a loved one. All volunteers will participate in a training program that will consist of core information about mental health and addictions, as well as supportive listening techniques. Volunteers will also be trained on specific policies and procedures that are relevant to this role.
ALL VOLUNTEERS will volunteer for a minimum of 12 consecutive months, providing 11 hrs per month (3 hrs to be completed overnight between 12 am to 6 am).
Location
This opportunity can be done from anywhere.
When
About This Opportunity
Volunteer Requirements
Whether you meet these requirements or not, we encourage you to share your interest in us. You may still be a fit for a different opportunity with our organization.
- Over “age of majority” in province of opportunity
- Minimum 16 years old
- Access to reliable computer, stable internet connection and private space.