Facilitate a friendly chat group, bringing encouragement, providing information and support to others who are blind or low vision on their journey. This program would happen 2 times monthly in the Kitchener/Waterloo Region. 

Responsibilities & Tasks: 

Tasks vary on job requirements; however, all positions will include:

 • Make phone calls and send mail to invite participants to the group

 • Execute group activities

 • Maintain healthy group dynamics and know when to escalate issues as needed

 • When a client needs more support, service, counseling or information than you can give, refer them to staff

 • Track and report volunteer hours as directed Jobs include, but are not limited to, tasks such as Group Lead (Peer Support/AVL/New Horizons), Leisure Group Lead (Craft group/book club/choir group) 

Qualities, Skills and Training:

• Knowledge of or willingness to learn about job specifics

 • Willingness to learn and work with people with sight loss 

• Patient, empathetic, friendly and excellent communication skills 

• Reliable, organized and able to work with people with minimal supervision 

• Conflict resolution skills an asset

 • Orientation, including about CNIB, about the people we help, about sight loss, and about volunteering at CNIB 

• Training specific to the position

 Benefits: 

• Making a difference as part of a dedicated and passionate staff/volunteer team working to further CNIB’s mission

 • Appreciation from clients/participants

 • Develop or use existing experience and skills

 • Access to training events to develop skills

 • Confirmation of hours upon request, reference after 3 months’ successful participation as a volunteer