Key Responsibilities

·         Greet/acknowledge incoming patrons to the Gaming House

·         Be aware of any minors (under 18 years of age) or persons under the influence of alcohol or drugs entering the Gaming House and advise staff

·         Advise patrons that no outside food or beverages are allowed in the Gaming House.

·         Explain or hand out information on progressive jackpots that are available for patrons to win that day.

·         Clean machines on the gaming floor on an ongoing basis throughout shift or at the specific request of Gaming House staff

·         Communicate customer issues promptly to staff

·         Assist with food delivery when busy

·         Assist with the sign-up of customers for a player card.

·         Acknowledge patrons when leaving

Note:  These duties can change at any time.  Staff may ask from time to time for assistance with something; volunteers can assist if it does not involve touching or handling money.

Requirements

·         Must be 18 years of age or older

·         Successful application and completion of one-on-one interview

·         Must be dependable, punctual, friendly, and comfortable in a busy and loud (slot machine sounds, music) environment

·         Must complete a short, mandatory online training session from the Charitable Gaming Association of Ontario (CGAO)

·         Must be able to stand/move around during a two-hour shift