Role Details

Meal Service Volunteer

Position Summary

The Meal Service Volunteer plays an essential role in creating a welcoming, respectful, and dignified dining experience for individuals accessing services at CFOC-Doors of Compassion (CFOC-DOC). Volunteers assist with meal preparation support, food service, dining area cleanup, and patron engagement while helping to foster an inclusive and compassionate environment.

Responsibilities

Before Meal Service

• Prepare and organize food service supplies, utensils, beverages, and condiments.
• Ensure food service areas are clean, organized, and ready for patrons.
• Follow all food handling and safety procedures as directed by staff.

During Meal Service

• Welcome patrons in a friendly, respectful, and non-judgmental manner.
• Serve meals according to established portion guidelines.
• Assist patrons with providing food, beverages, and dining supplies.
• Replenish supplies as needed.
• Maintain cleanliness and safety throughout the meal service.
• Support an inclusive environment that respects the dignity and diverse experiences of all patrons.

After Meal Service

• Assist with clearing tables and collecting used dishes and utensils.
• Help wash, sanitize, and store kitchen equipment and supplies.
• Dispose of waste and recycling according to organizational procedures.
• Clean and sanitize dining and food preparation areas.
• Assist with resetting the space for future programming as required.

Qualifications

• Friendly, compassionate, and dependable.
• Food Handlers Certification 
• Vulnerable Sectors Check
• Ability to work effectively with individuals from diverse backgrounds.
• Comfortable working in a community-based environment serving individuals experiencing homelessness, poverty, food insecurity, and other life challenges.
• Ability to stand for extended periods and perform light lifting (up to 25 lbs).
• Commitment to maintaining confidentiality and professional boundaries.
• Previous food service experience is an asset but not required.

Training Requirements

• Volunteer Orientation.
• Review of organizational policies and procedures.

Time Commitment

• Flexible shifts available based on meal program schedules.
• Volunteers are encouraged to commit to regular service opportunities to help maintain consistency for patrons and team members.

Benefits of Volunteering

• Make a meaningful impact in the lives of community members experiencing food insecurity.
• Gain experience in community service, food service, and social support settings.
• Develop teamwork, communication, and leadership skills.
• Contribute to a welcoming and supportive community environment.

Accountability

Meal Service Volunteers report to the Volunteer Coordinator and are expected to uphold the mission, vision, and values of CFOC-Doors of Compassion at all times.