Information Technology (IT) Specialist / User Support Technician Volunteer

Virtual / Remote Ongoing Student Friendly

Summary

Provide tech support for hardware, software, and networks. Install and maintain systems, ensure security and backups, train staff, document processes, work with vendors, and recommend IT solutions.

Location

Virtual / Remote

This opportunity can be done from anywhere.

When

Opportunity Type

Ongoing - Start Anytime

Schedule

Flexible

About This Opportunity

• Provide technical support and troubleshooting for hardware, software, networks, and user issues.

• Install, configure, and maintain IT systems, devices, and software to ensure optimal performance.

• Monitor and maintain network security, data backups, and system updates to protect organizational information.

• Assist staff and volunteers with technical guidance, training, and resolving IT-related problems.

• Document IT procedures, configurations, and support activities for reference and continuity.

• Collaborate with vendors and external support providers for hardware, software, or network services.

• Evaluate and recommend technology solutions to improve operational efficiency and support organizational goals.

• Stay updated on emerging IT trends and best practices to enhance system performance and security.

Who We're Looking For:
- Minimum age: 12
- Passionate about volunteering and open to learning new skills and softwares
- Complete training prior to start date
- Can commit to the shift schedule

Bonus Skills:
- Fluency/high proficiency in a language other than English
- Previous volunteer experience

We're looking forward to meeting you! Please submit your application at https://yorkeducation.org/volunteer/

Volunteer Requirements

Whether you meet these requirements or not, we encourage you to share your interest in us. You may still be a fit for a different opportunity with our organization.