STRATHROY MIDDLESEX GENERAL HOSPITAL

Volunteer Position – Ambulatory Care Clerical Support

Program Operates Monday to Friday

Shifts: 08:45 to 3:00

Available Shift: Every Monday 8:45 to 3:00

 General Responsibilities:           

·         Greet patients as they arrive at reception desk

·         Ensure the patient has registered at Patient Registration

·         New patients require a doctors “new patient” form to be completed

·         Pre-admit patient forms to be issued and prepared for nurse and any documents for anesthetist labeled.

·         Answer the telephone and take messages if staff not available, ensure these messages are forwarded to the correct person in a timely manner

·         Ensure patients are in the right department; if not, call porter to escort them

·         Receive labels and/or chart from patient registration

·         Ensure document for Scopes is filled out or issue one to be completed.  Also labels and wrist band prepared

·         Call Porter to take any samples to the Lab or Trays to MDRD

·         To make Appointment Reminder calls for clinics such as PFT (Pulmonary Function Test) and Infusion.  As and when required. Volunteer will be provided with a list of contacts to call and a Script to follow.

·         To carry out work activities in a safe manner that is conducive to any and all MHA safety rules

*The MHA is a FRAGRANCE FREE environment*

Applicants for this Volunteer Position are required to complete the standard Volunteer on boarding process, which includes providing a current Police Record Check with Vulnerable Sector Screening and Immunization Screening.

Individuals interested in this volunteer opportunity may email: volunteerapplications@mha.tvh.ca 

or call 519 – 245 – 5295  Extension 5595